Frequently Asked Questions (FAQ)

Booking a vehicle with us is simple and straightforward. You can make a reservation directly through our website by filling out the booking form. Alternatively, you can contact us via phone or email to discuss your needs and preferences. Our team is always ready to assist you with your booking and provide any additional information you may need.

At AMS Transport Bali, we provide a diverse range of vehicles to suit your travel needs. Whether you need a comfortable SUV for a small group, a spacious MPV for a family, or a larger van for bigger groups, we have the perfect vehicle for you.

You can pay with bank transfers, and PayPal. Our payment process is secure and straightforward. Meanwhile we can also accept cash payments from our customers upon arrival.

Our rental service includes a professional driver who is knowledgeable about Bali's best routes and destinations. The service covers fuel, parking fees, and tolls, so you won't have to worry about any additional costs during your trip. We also provide WiFi Connectivity during journey. We strive to provide a hassle-free experience, allowing you to enjoy your journey without any concerns.

Absolutely! We understand that every traveler has unique preferences and interests, which is why we offer customizable tour itineraries. Whether you want to explore Bali's cultural landmarks, visit hidden beaches, or indulge in culinary delights, we can tailor the itinerary to suit your desires. Just let us know your preferences, and we'll plan a memorable trip for you.

While it's not mandatory, we highly recommend purchasing travel insurance. It provides peace of mind and financial protection in case of unexpected circumstances such as trip cancellations or medical emergencies.

Yes, we provide convenient airport pick-up and drop-off services. Whether you're arriving in Bali or heading to the airport for your departure, our drivers will be there to ensure a smooth and comfortable transfer. Simply provide us with your flight details when booking, and we'll take care of the rest.

We understand that travel plans can change. If you need to change your booking dates, please contact us as soon as possible. We will do our best to accommodate your request based on availability.

At this time, our rental services are offered with a professional driver only. This ensures that you can relax and enjoy your trip while our experienced drivers handle the navigation and driving. Our driver-inclusive service also adds an extra layer of convenience, especially when exploring unfamiliar areas.

We understand that plans can change. If you need to cancel your booking, please contact us as soon as possible. Our cancellation policy is flexible, and we will do our best to accommodate your needs. For cancellations made within a certain period, a full refund may be available. Please refer to our terms and conditions or contact us directly for more details.

In the case of severe weather, we will try to reschedule the tour. If rescheduling is not possible, we will offer a full or partial refund depending on the circumstances.